Poor service, wouldn't even give one star!!
Call centre staff are completely rude and unhelpful, I have evidence using track vehicle app that the car was in the wrong place and was accused of being a liar, then when I took exception to this and expressed my disapproval I had the phone slammed down on me!! Never been treated so rudely .....
Extremely poor customer service!!! Looking at all the reviews on here you need to get some new office staff before you go out of business!!
Drivers usually always helpful and apologetic (usually coz they are late due to poor office management and co-ordination) even the drivers criticise the office staff!! Not enough vehicles for the jobs being accepted most of the time!!
Usually use this company regularly but time for a change!! I have also logged a formal complaint with the WBC.
10-11-14
Tags:
Rude abusive nasty unreliable
