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Booked a taxi a day in advance for 11am I had a confirmation email at 10.30am reminding me of my booking. It got to 11.20am I rang up and asked where my taxi was the gentleman said 5-10 mins, 40 mins later I rang and they said oh we will send one now so I got a text message to say my taxi was in its way. 5 mins later a lady rang me saying she can't get one to me I missed work and was stuck at home DONT ISE THIS SERVICE APPALING ??   27-12-15