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Appalling. We are a company that use Abba to transport our carers/clients to any appointments. Yesterday a carer taking a client for an hospital appointment left their works phone in one of the taxi's. They rang our office straight away to report where the company phone was. Called Abba on numerous occasions and was told they had contacted the driver who kept saying the phone wasn't in his cab. Our carer used an app from their friends phone called "Find my phone" and the phone was found at the drivers property.

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