|
Please report a review if you believe it contravenes our community guidelines.
Whilst not every review will be positive, if you think some users are abusing the review feature on this site, it will be very helpful
if you can let us know using this form. Many thanks for your assistance in making sure this site is a useful and pleasent resources for everyone.
|
Report this Review
Used this company a few times , but the past three times I have preferred a taxi at least an hour in advance , picking my lad up from nursery . They were 15 mins late whilst I was standing outside with my 3 year old lad in the rain, so I rang them up asked where it is , no apology just will be another 20 mins , so I asked why they took my booking at a certain time if they knew they would be late ? They just replied will be 20 mins . The phone staff are rude and horrible to deal with , they just expected me to stay standing outside in the rain with my 3 year old , this has happened 3 times , on each occasion they were exactly the same , their service was not provided and their attitude is shocking . Will never use this service again .
It’s a shame because when you actually get picked up the drivers are really good .
Taxis are their to provide a service on time, if they were waiting for us for 2 mins they would just go so they shouldn’t expect customers to wait for them either . This company does not provide the service you need . Shocking .
