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No stars ! Booked a taxi the night before for 8:30 am and stressed that it was a school run. The taxi was late, after a call to the office the taxi was sent to the wrong address. Taxi finally turned up 25 minutes late which meant my son was late for school. Received a call at 10:30 am to say that our taxi was outside (a neighbours house) . Complete incompetence, a costly one, as we will not be using these taxis again. If you need reliability, don't use these try direct taxis or someone else

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