Had the misfortune to use Abba last night but will never use them again. Pre-ordered two taxis 24 hours in advance to take us to a restaurant for 7pm. First rang them when they were 10 mins late and was told the first taxi was 2 mins away and the second was ten mins. They even told us the road they were on. Absolute rubbish as first taxi eventually arrived 25 mins late and the second was 45 mins late. The second taxi driver drove so incredibly slow that my friends arrived at the restaurant 45 mins late and 1hr 15 mins after the taxi should have picked them up for a 15 min journey. No one apologised and the drivers say they are just told where to go next so can only assume it's total mismanagement in the control room.
30-05-15
